Care plans
A repair partner, not a repair shop
Every inventory is different, so every care plan is built per client, after a conversation about your stock, your calendar and where gear actually fails. No off the shelf tiers, no public pricing, just a plan that fits.
What a plan can include
The list below is the menu, not the plan. In our experience the useful conversation is about which two or three of these actually change your week.
Priority turnaround
Your gear jumps the bench queue, with agreed turnaround targets.
Scheduled maintenance
Warehouse days and quarterly fixture servicing, planned around your season.
Pre tour checks
Manifests tested before they ship, faults caught before load in.
Spares stocking
We hold tested spares for your specific fixtures and modules.
Condition reporting
A running picture of your inventory health, unit by unit.
Preferential rates
Plan clients get agreed labour rates across all disciplines.
Example only
What a plan looks like
- Quarterly warehouse maintenance day across lighting and video stock
- Priority bench turnaround on send in repairs
- LED module repair loop with monthly collection and return
- Tested spares held for the two workhorse fixture models
- Quarterly condition report across the hire inventory
Illustrative, not a package. Your plan is built from your inventory.
How it starts
One call. We talk through what you run, how often it goes out, and what breaks. You get a written plan and a price within days, and the plan flexes as your inventory does.